MBA6104 Business Process Modelling & Management Report Sample
Assessment Brief
Objective
This assessment item relates to the unit learning outcomes as in the unit descriptor. This assessment is designed to improve student presentation skills and to give students experience in researching a topic and writing a report relevant to the Unit of Study subject matter.
Instructions
For this component you will prepare a report or critique on an academic paper related to Business Process Modeling or Business Process Management. The paper you select must be directly relevant to one of these major topics. The paper can be from any academic conference or other relevant Journal or online sources such as Google Scholar, Academic department repositories etc... All students must select a different paper, thus the paper must be approved by your instructor or tutor before proceeding. In case two students are wanting to report on the same paper, the first who emails the instructor with their choice will be allocated that paper (provided it is acceptable). Note: popular magazine articles, web sites and blogs are not academic sources.
Your report should be limited to approx. 1500 words (not including references). Use 1.5 spacing with a 12 point Times New Roman font. Though your paper will largely be based on the chosen article, you can use other sources to support your discussion. Citation of sources is mandatory and must be in the APA style.
Your report or critique must include:
Title Page: The title of the assessment, the name of the paper you are reviewing and its authors, and your name and student ID.
Introduction: A statement of the purpose for your report and a brief outline of how you will discuss the selected article (one or two paragraphs). Make sure to identify the article being reviewed.
Body of Report: Describe the intention and content of the article. If it is a research report, discuss the research method (survey, case study, observation, experiment, or other method) and findings. Comment on problems or issues highlighted by the authors. Discuss the conclusions of the article and how they are relevant to what you are studying this semester.
Conclusion: A summary of the points you have made in the body of the paper. The conclusion should not introduce any ‘new’ material that was not discussed in the body of the paper. (One or two paragraphs)
References: A list of sources used in your text. They should be listed alphabetically by (first) author’s family name. Follow the IEEE style.
The footer must include your name, student ID, and page number.
Solutions
Introduction
This report aims to analyze the research paper "Business process management and digital innovations”, sources used in this review were critically assessed following the teamwork of Ahmad and Van Looy. The paper focuses on the merits and pains of the BPM and digital solutions, mainly stressing major performance gains, methodology and its conclusions. Furthermore, the major findings from the research study will then be discussed. Critical issues that were revealed through the study will be highlighted. The relevance of the findings to MBA studies in Business Process Modeling & Management will then be explained Underpinning this discourse, therefore this report mainly aims at providing an insight on BPM principles and it is crucial for them to be considered as a tool to support organizational digital transformation and boost performance.
Critical Analysis of the Research Paper
A Brief of The Research Paper
The research paper by Tahir Ahmad and Amy Van Looy of Ghent University is focused on the junction of Business Process Management (BPM) and digital innovations to investigate how the emerging technologies change traditional BPM practices. New technologies can turn the usual business process management (BPM) into an investigative approach. To effectively profit from modern IT, it's important to understand BPM's research potential and identify current trends in practice. This study offers a systematic literature review (SLR) of 231 current academic publications (2014-May 2019) that merge BPM with digital innovations (DI). The research papers were matched with seven future BPM-DI themes which were indicated by an expert group. The research paper can mediate the rigor-relevance gap by integrating expected changes in practice with state-of-the-art literature reviews, revealing both covered and uncovered subjects. BPM technology is mainly centered on value creation, customer engagement, and knowledge intensive process control [1].
Technology progresses rapidly in the modern day, which makes it hard for organizations to embrace new technologies such as blockchain, Internet of Things (IoT), and artificial intelligence. Those trends are tending to a hybrid BPM, i.e. the following both exploiting the current technology and exploring new IT. The paper highlights the need for organizations to leverage digital innovations to improve their process capabilities for them to be able to remain competitive in the market. The study also presents seven future BPM-DI trends which have been derived from an expert panel, providing valuable knowledge of the advancing BPM and digital innovation landscape. This research seeks to fill the rigor-relevance gap and to assist scholarly and organizational setting in preparing for digital needs in future by aligning these trends with themes covered in the literature review [2]. The main technological consequences in BPM area concern value creation, customer interaction and management of human-centric and knowledge-intensive business processes for university assignment help.
The study made an important discovery with regard to the influence of the modern technologies such as artificial intelligence, IoT and blockchain which gave a significant boost to the business process capabilities of the organization. On the other hand, the effective integration of the digital innovation into the business processes requires the considerations related to learning and development, knowledge management, and cultural acceptance of the new technologies. Agile BPM adoption is another identified as critical for business process success. The research paper does not only outline possible areas of research but also provides practical recommendations to BPM managers and practitioners based on the analysis of 231 papers reviewed [1].
Research Methodology
The research paper has significantly employed Systematic Literature Review Methodology shortly known as (SLR). This methodology aims to examine Business Process Management (BPM) and its integrations with the digital innovations. 231 literatures reviews were analysed including academic articles published from 2014 to May 2019, journals, research papers, books, and many more. Each of the paper focused on identifying trends, gaps, and opportunities in the BPM-DI landscape. That approach considers in a systematic way many literature sources giving interpretation of all of them [3].
SLR points out 07 type of BPM-DI trends that are drawn from expert panel which is the consequence of the flexibility of BPM practice with respect to the digital innovations. Research outcomes show that the future of business management involves a combination of newer technologies especially artificial intelligence, Internet of Things, and blockchain which help an organization reduce as many operations as possible [1]. The study aspires to illustrate the contribution of agile BPM, learning, and cultural acceptance in providing successful digital transformation in the organizations. Furthermore, the classification scheme used in the research categorizes the 231 identified papers into three main categories: 135 IS-oriented studies, 87 managerial studies that show the interplay of DI and BPM, and nine literature studies. This classification helps to define the research field and to set all types of research themes on the basis of the inputs of each class [5].
Problems or Issues Highlighted by The Authors
The authors highlighted several problems and issues in the research paper-
• Data Security and Privacy Concerns- It s one of the major issues highlighted in the research paper as digital innovations tends to collect huge amount of personal data of the consumers as well as employees which leads to privacy and security concerns. Organizations are confronted with security of sensitive data and compliance of regulatory requirements when using digital technologies for BPM. The authors stress that data breaches and privacy violations could destroy the organizational trust and reputation, which points to the necessity of development of strong security measures and compliance protocols [6].
• Organizational Change Management- Another salient point is the requirement for successful organizational change management to underpin digital transformation efforts. Digital integration of BPM is usually associated with substantial changes to existing processes, structures, and cultures within organizations. Change resistance, lack of leadership support, and poor change management approaches can impede successful digital transformation initiatives [7]. The authors stress the need to deal with these challenges using proactive change management approaches, stakeholder involvement, and communication strategies.
• Cultural Transformation- The paper also considers cultural change as a crucial factor in facilitating BPM-digital integration. Culture of an organization is an important factor influencing the attitudes, behavior and decision-making measures regarding the digital initiatives. Nevertheless, cultural barriers like the unwillingness to adopt new technologies, siloed mindsets, and resistance to risks, can obstruct digital transformation initiatives [1]. The authors favor creation of a culture of innovation, collaboration, and lifelong learning, to support BPM practices and promote digital innovation.
• Technology Adoption and Integration Challenges- Furthermore, the challenges concerning the adoption and integration of technology in the BPM setting are underscored by the authors. Digital technologies create a scope for improvement of the processes at different levels and also in a better and more efficient way but the problem comes in choosing, implementing, and integrating these technologies into the existing BPM frameworks for the organizations. Issues like compatibility, interoperability, and scalability of digital solutions may become serious obstacles to the successful deployment [8].
Research Paper Conclusion and its Relevance with the Subject Learnings
The conclusions drawn from the research paper " Business Process Management and Digital Innovations: A Systematic Literature Review” highly useful for my studies in Business Process Modeling & Management (BPM) this semester. The paper highlights the vital role of BPM in enabling digital transformation in organizations and utilizing digital innovations to generate sustainable business results. Aligning business processes with digital projects makes the business more efficient, agile, innovative, and customer-centric. These findings are relevant to my research in BPM due to the fact that they emphasize the significance of knowing and optimizing organizational processes to the changes brought by digital technology [1]. As I will focus on such topics as process modeling, analysis, redesign, and optimization, I will be able to understand how BPM frameworks and methodologies can support digital transformation initiatives.
In addition, the article presents problems and benefits of BPM-digital integration, and thus provides the knowledge that is so important to me in relation to the actual business process management practices and strategies. Incorporating the findings and recommendations from the article into my studies, I will receive a better understanding how BPM principles can be applied in the sphere of digital innovations, in order to stimulate organizational performance and sustainability. This concordance between the theory and some practical insights from the article can add value to my learning process and improve the utilization of BPM concepts in managerial decision-making and strategic planning areas.
Conclusion
In conclusion, "Business process management and digital innovations: A systematic literature review” exposes the transformative nature of the union of BPM and digital technologies. Most of the relevant findings underline how BPM helps digital transformation by eliminating obstacles like data security, organizational change, and cultural transformation. These perspectives are applicable specifically to MBA programs in Business Process Modeling & Management where due consideration is given to the fact that any digital innovation can only be useful when implemented within an organization with efficient processes. Through embedding these findings into course work, students can derive hands-on experience in how to apply BPM approaches in order to support digitalization initiatives in real life organizational contexts.
References
[1] T. Ahmad and A. Van Looy, “Business Process Management and Digital Innovations: A systematic literature review,” Sustainability, vol. 12, no. 17, p. 6827, Aug. 2020. doi:10.3390/su12176827
[2] J. vom Brocke, J. Mendling, and M. Rosemann, “Planning and scoping business process management with the BPM billboard,” Business Process Management Cases Vol. 2, pp. 3–16, 2021. doi:10.1007/978-3-662-63047-1_1
[3] R. van Dinter, B. Tekinerdogan, and C. Catal, “Automation of Systematic Literature Reviews: A systematic literature review,” Information and Software Technology, vol. 136, p. 106589, Aug. 2021. doi:10.1016/j.infsof.2021.106589
[4] W. Mengist, O. Soromessa, and G. Legese, “Method for conducting systematic literature review and meta-analysis for environmental science research,” MethodsX, vol. 7, pp. 100777–100777, Jan. 2020, doi: https://doi.org/10.1016/j.mex.2019.100777.
[5] A. Carrera-Rivera, W. Ochoa-Agurto, F. Larrinaga, and G. Lasa, “How-to conduct a systematic literature review: A quick guide for computer science research,” MethodsX, vol. 9, pp. 101895–101895, Jan. 2022, doi: https://doi.org/10.1016/j.mex.2022.101895.
[6] G. Lawton, “7 business process management challenges and how to fix them,” CIO, 2024. https://www.techtarget.com/searchcio/tip/7-business-process-management-challenges-and-how-to-fix-them#:~:text=1.,status%20or%20opportunities%20for%20advancement. (accessed Mar. 17, 2024).
[7] I. Beerepoot et al., “The biggest business process management problems to solve before we die,” Computers in Industry, vol. 146, pp. 103837–103837, Apr. 2023, doi: https://doi.org/10.1016/j.compind.2022.103837.
[8] S. Yusof, “Navigating challenges in business process management | MDO FUSE,” Prospecta, Oct. 31, 2022. https://www.prospecta.com/navigating-challenges-in-business-process-management/ (accessed Mar. 17, 2024).
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