CCS103A Counselling and Communication Skills Report Sample

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CCS103A Counselling and Communication Skills Report Sample

Context:

You have been offered a supplementary assessment. A supplementary assessment is offered to students whose final grade falls within the accepted supplementary grade range Supplementary assessments and exams give you the opportunity to receive a supplementary pass for a subject. The supplementary assessment requires you to re-submit the identified assessment with an accompanied reflective statement. This allows you to demonstrate satisfactory knowledge in meeting the learning outcomes for this subject.

Instructions:

In your student portal, you have been given a supplementary grade for this subject and your learning facilitator will inform you of the assessment required for a re-submission via the supplementary assessment submission folder in your blackboard subject page. For this assessment you have been provided with feedback. To access this feedback, you may proceed to your assessment in the My Grade menu item in your subject blackboard page.

Task:

To complete this assessment, you are required to perform the following:

- Read the feedback provided and the marking criteria. Read these in relation to the identified assessment brief and the subject learning outcomes for that assessment.

- Based on the feedback, identify the key priority areas for improvement in your assessment.

- Use learning resources, collaborate discussions and any other information that will assist you in updating your assessment.

- Make the revisions to your assessment and submit according to the instructions below.

- In addition (as a separate document), prepare a 300-word reflective statement (+/-10%), where you explain the key revisions that you made to highlight what you have learnt through this process. See the resources below to help you with writing this statement. 

Solutions

Introduction

In the healthcare sector a proper collaboration process or system is highly needed for working more innovatively and effectively. Not only this but also proper advice giving is very essential in the workplace in the case of client relationships. In this assignment, the differentiation between collaboration and advice-giving systems will be mentioned with their many advantages and disadvantages. University Assignment Help, Besides these, there are many risks also which are interconnected with this, also will be defined.

Differences Between Collaboration and Advice Giving

Collaboration is a process where clients can present their opinions, points of view and also discuss their difficulties. On the other hand, advice is usually given by the therapist who usually provides many recommendations and solutions to the clients. In the case of collaboration, advice takers and advice givers are equally important and both have the independence to present their point of view (Ulrich, Keiding & Sperschneider, 2019). On the other hand, in the case of advice-giving, therapists play the main role and provide the solutions to the clients. Different factors are included in collaboration such as setting goals, mutual decision making, problem solving, and many more. Correspondingly, the factors which are included in advice-giving are opinions, suggestions, solutions and many more (Schot, Tummers & Noordegraaf, 2020). The collaboration process can be considered as far better than the advice-giving function because through using this fruitful result has come which satisfies the clients.

Advantages and Disadvantages of Each Approach

Collaboration

Collaboration usually can create better communication with the clients through which the client's preferences, choices, and demands, can be identified perfectly. Not only this but also, through this procedure, the authority of the healthcare sector by increasing their productivity can mitigate their client’s issues. Both parties are very benefited from this function which usually increases flexibility. Alternatively, the main disadvantage of collaboration is lack of clear vision, for which clients can not present their proper point of view and perspective based on their needs (Nguyen et al., 2022). Moreover, the negative mindset of employees can diversify the positive motive of clients through which the entire organization can be affected very badly.

Advice giving

In the healthcare sector, advice mainly has been provided by the therapist and by using this procedure, clients obtain many beneficial aspects (Ulrich, Keiding & Sperschneider, 2019). Authorities by giving proper solutions and suggestions can mitigate the issues of clients very effectively. On the other hand, one of the main disadvantages of this is that the client's point of view is not accepted most of the time. The advice provider, in that case, is considered as the superior and the client’s main function is to take the suggestions and solutions and this way most of the time, a misunderstanding takes place.

Risks

Advice providers in the healthcare sector advocate by considering going beyond their scope, however in that time, many issues and consequences may take place. Thus, it will be difficult for them to fulfill their client's needs and most of the time tend to provide wrong information to the clients for which they have faced many issues and barriers (Baecher-Lind et al., 2022). These ways fruitful results will not come what the clients are expecting and the advice provided also equally has faced many issues for efficient decision making.

Conclusion

Proper collaboration and advice giving is considered as a very effective process as through using this concept the healthcare sector can solve many issues regarding patient safety. However, there are many differences between these two along with various advantages and disadvantages for the stakeholders.

References

Baecher-Lind, L., Fleming, A. C., Bhargava, R., Cox, S. M., Everett, E. N., Forstein, D. A., ... & Graziano, S. C. (2022). Enhancing interprofessional collaboration and interprofessional education in women’s health. Medical Education Online, 27(1), 2107419. Retrieved from: https://www.tandfonline.com/doi/pdf/10.1080/10872981.2022.2107419

Nguyen, D. C., Pham, Q. V., Pathirana, P. N., Ding, M., Seneviratne, A., Lin, Z., ... & Hwang, W. J. (2022). Federated learning for smart healthcare: A survey. ACM Computing Surveys (CSUR), 55(3), 1-37. Retrieved from: https://arxiv.org/pdf/2111.08834.pdf

Schot, E., Tummers, L., & Noordegraaf, M. (2020). Working on working together. A systematic review on how healthcare professionals contribute to interprofessional collaboration. Journal of interprofessional care, 34(3), 332-342. Retrieved from: https://www.tandfonline.com/doi/pdf/10.1080/13561820.2019.1636007

Ulrich, F., Keiding, V., & Sperschneider, W. (2019). Navigating Across Complex Barriers between Universities and the Public Healthcare Sector: Experiences from Collaboration in Education. Retrieved from: https://backend.orbit.dtu.dk/ws/portalfiles/portal/193284817/Rapport_CHI_final.pdf

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